The seminar was graced by the Hon’ble Chief Minister of Mizoram, Shri Lal Thanhawala who expressed serious concern about absence of surveyors in the State for evaluating motor insurance claims. Ms Yegnapriya Bharath, Joint Director, IRDA, gave the keynote address and also made presentation about “Policyholder Protection and Grievance Redressal”, with emphasis on the underwriting and claim procedures relating to the Motor Insurance. Mrs.Sudha Ramanujam, Deputy Director, IRDA, handled a special session on the role of surveyors and loss assessors encouraging the local participants to become surveyors for servicing their own people.

Mr S.S. Das, Manager, LIC Silchar Division and Dr. L. G. Singh, Associate Professor, Govt. Aizawl College, addressed the issues relating to “Life Insurance Underwriting practices, claim procedures” and “Current Scenario of motor Insurance claims in Mizoram” respectively.

M/s.Mizoram Consumers Union had taken keen interest in organising the seminar and getting people from various walks of life including students. The seminar was attended by nearly 180 participants from various stakeholders viz.Representatives from NGOs, local Consumer Bodies, lawyers and academicians etc. The seminar was first of its kind in Mizoram examining the gross root problems associated with life and motor insurance and witness to the discussions reflecting the need of developing prompt insurance delivery systems in the state of Mizoram.

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