Website Policies - Policy Holder

Website Policies

Content Contribution, Moderation & Approval Policy (CMAP)

Content needs to be contributed by the authorized Content Managers of IRDAI in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the viewer, organize the content in categorized manner and to retrieve the relevant content efficiently, it is required to contribute the content to the website through a Content Management System which would be web-based having user-friendly interface.

The content on the portal goes through the entire life-cycle process of:-







Once the content is contributed it needs to be moderated and approved prior to being published on the Website. The moderation could be one level/ multilevel and is role based. If the content is rejected at any level then it is reverted back to the originator of the content for modification.

CopyRight policy

“Material featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any material on this site, which is explicitly identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.”

Website security policy

All security issues related to the website will be addressed from time to time as per security guidelines issued by Government of India and security policies of IRDAI.

Hyperlinking Policy

Links to external websites/portals

At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. IRDAI is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. IRDAI cannot guarantee that these links will work all the time and IRDAI no control over availability of linked pages.

Links to IRDAI by other websites

IRDAI does not object to you linking directly to the information that is hosted on this site and no prior permission is required for the same. Also, IRDAI does not permit pages of its website to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the User.

Privacy Policy

IRDAI Website does not automatically capture/collect any specific personal information from you (the user), like name, phone number or e-mail address that allows us to identify you individually.

If the IRDAI Website requests you to provide personal information, you will be informed of the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.

IRDAI does not sell or share any personally identifiable information volunteered on the IRDAI website to any third party (public/private).

IRDAI shall gather certain information about the user visit, such as Internet protocol (IP) addresses, internet service provider domain name, browser type, operating system, the date and time of the visit and the pages visited. This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. IRDAI makes no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Content Review Policy(CRP)

All possible efforts will be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it will be carried out. Review Policies are defined for the diverse content elements.

The review Policy is based on different type of content elements, its validity and relevance as well as the archival policy.

The entire website content shall be reviewed by the respective IRDAI departments at least once in a month

Content Archival Policy(CAP)

The content components are created with metadata, source and validity date.

There would be some content which is permanent in nature and for such content it is assumed that the content would be reviewed every ten years unless it is edited / deleted based on requirement.

Some of the short lived content components like tenders, recruitment etc., which will not have any relevance on the website after the intended purpose is achieved shall not be displayed on the Website after the validity date and shall be moved to Archival section.

The content components like Board meeting minutes, Tenders, recruitment notifications, RTI disclosures, list of insurers, directory of employees, documents, circulars, guidelines, notices, notifications, reports, latest news etc. shall be regularly reviewed as per the Content Review Policy. If content is not relevant, then the content is archived and no longer displayed on the Website.

Website security policy

All security issues related to the website will be addressed from time to time as per security guidelines issued by Government of India and security policies of IRDAI.

Website Monitoring policy

IRDAI will monitor the website periodically to address and fix the quality and compatibility issues namely, performance, functionality, broken links, traffic analysis and feedback from visitors.

Contingency Management plan

The IRDAI website endeavours to be functional and running at all times to provide information and services to the users. All possible efforts will be made to minimize the downtime of the website as and when required. In eventualities like defacement/hacking of the site, data corruption, hardware/software crash and natural disasters, all efforts will be made to restore the site in the shortest possible time.